Returns & Exchanges

We do our best to ensure all of our customers enjoy a great shopping experience with us. However, occasionally you may need to return or exchange an item.

If you wish to return or exchange a product for any reason, you must contact us within 14 days of purchase to imitate a return via our website here or via Whatsapp here

Once you have contacted us for a return we will arrange a free returns postage label via Royal Mail for your products that can be printed. If you do not have access to a printer, you will need to pay the full cost of the return, unless the product or products are faulty. We recommend that you return your items via tracked post.

All returned products must be sent within 14 days of initiating the return and must be returned in their original condition. Please repack the products carefully using the original and any supplementary packing (if required) and firmly seal the package.

As soon as the returned products have been received at our warehouse we will refund to your original payment method or dispatch the required product exchange.